Sparkle Without the Stones.

The Kaia Hoops are the ultimate everyday hack. Featuring a unique "crushed gold" texture, these hoops catch and reflect light from every angle, mimicking the sparkle of diamonds without a single stone.

Why these will never leave your ears:

• Diamond-Cut Effect: The faceted, textured surface creates a glittery effect that shines brilliantly in the sun or low light. It’s the perfect way to add texture to your ear stack.
• Zero Maintenance: No stones to lose, no prongs to snag clothes. The texture also hides scratches perfectly, keeping them looking brand new forever.
• Sleep-In Comfort: Weighing only 1.5g per ear, these are whisper-light. The smooth hinge closure and rounded edges mean you can sleep, shower, and work out in them without feeling a thing.
• Perfect Stacking Size: At 1.7cm, they are slightly larger than a huggie but smaller than a statement hoop. They look amazing in your first lobe piercing or as a bold second-hole hoop.
• Waterproof Shine: Crafted from solid PVD stainless steel, this textured finish won't fade. Wear them 24/7—they are built for life.

Style Tip:

The "Texture Stack." Wear the Kaia Hoop in your second hole and the smooth Mila Chunky Hoop in your first hole. The contrast between matte texture and high-polish shine is instant cool.

Enjoy Free Worldwide Shipping on ALL Orders. No minimum spend required.

Processing Time: 1-3 Business Days

Standard Shipping Times:  

US Delivery: 5-10 business days

International: 7-12 business days

Our waterproof jewelry is designed for your daily routine. Shower, workout, swim – it can handle it all without fading. We stand by this; that’s why we offer a Lifetime Color Warranty.  

If your jewelry ever loses color, kindly contact our customer support with a visible picture of your item. We've got you covered!

Please note that materials other than Stainless Steel do not go under the PVD coating process, which makes them not covered by the Color Warranty.

You may return or exchange items within 30 days from the delivery date. 

1. How to Initiate a Return

Contact Us First: To start a return, please email our support team at customersupport@luminova-jewelry.com with your order number and the reason for the return.

Unauthorized Returns: Please do not send items back without contacting us first, as we may not be able to process your refund.

Tracking Required: After shipping your return, please provide us with the tracking number so we can monitor its arrival.

2. Conditions for Returns & Exchanges

Items must be returned in their original condition: unused, undamaged, and in the original packaging.

Personalized Items: Engraved or custom-made jewelry cannot be returned unless there is a defect.

Shipping Costs: Unless the item is defective or we made an error, customers are responsible for the return shipping costs.  

3. Quality Guarantee (Defective/Damaged Items)

We take pride in our craftsmanship. If your item arrives damaged or has a manufacturing defect, please contact us immediately with clear photos or videos of the issue.

We will arrange for a free replacement or a full refund for any defective items reported within 30 days of receipt.

Note: Our stainless steel jewelry is waterproof and tarnish-resistant. However, proper care is recommended to maintain its shine indefinitely.

4. Refunds

Once we receive and inspect your return, we will notify you via email.

Approved refunds will be processed within 5 business days back to your original payment method.

Original Shipping Fees: Please note that original shipping fees (if any) are non-refundable. If you received free shipping, no shipping cost will be deducted from your refund.

5. Lost or Stolen Packages

In the rare event that your package is lost in transit (logistics tracking stops updating), we will send a free replacement immediately.

If the tracking shows "Delivered" but you claim non-receipt, please check your surroundings or contact the carrier. We offer a one-time replacement for such cases, but cannot offer cash refunds for packages marked as delivered.