Shipping Policy

 

SHIPPING & DELIVERY

 

Order Processing:

We process orders from Monday to Saturday.

Please allow 1-3 business days for your order to be processed and packed. *Due to high demand during the peak season, there may be slight delays. We appreciate your patience.

 

SHIPPING FEES

Enjoy Free Worldwide Shipping on All Orders. No minimum spend required.

Estimated Delivery Times:

 

(Total Delivery Time = Processing Time + Shipping Time)

 

Processing Time:

1-3 Business Days

 

Standard Shipping Times:

  • United States / Canada: 7-15 business days 
  • United Kingdom: 5-11 business days
  • Australia / Europe: 7-12 business days
  • Japan / Korea: 5-7 business days
  • Rest of World: 7-20 business days

(Note: For remote areas, delivery may take up to 25 business days.)

 

IMPORTANT REMINDERS:

 

Address Accuracy: Please double-check your shipping address before checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

Reshipping: If a package is returned to us due to an incomplete address or being unclaimed, a reshipping fee may apply to send it out again.

US / Canada / EU / Australia: $9.99 USD

Rest of World: $19.99 USD

Tracking: Once your order ships, you will receive an email with your tracking number to monitor your package's journey.

 

TRACKING YOUR ORDER

Easily track your shipment by using the Track Your Order page.

For any questions or assistance, feel free to contact our customer service at customersupport@luminova-jewelry.com

At LumiNova, we're dedicated to delivering your orders as swiftly as possible! Thank you for shopping with us!