The Shape of the Season.

The Cleo Hoops are the earrings you've been seeing everywhere, perfected. Featuring a smooth, bulbous teardrop silhouette that tapers elegantly at the top, these C-hoops capture the "liquid metal" trend that is defining modern jewelry.

Why these are the ultimate everyday upgrade:

• The "Viral" Look: Inspired by high-fashion runway styles, this organic bean shape reflects light like molten gold (or silver). It’s the quickest way to make a t-shirt and jeans look expensive.
• Impossible Lightness: Don't let the chunky look fool you. Engineered with a hollow core, they weigh only 2.5g per ear. You get the bold, heavy aesthetic without the sagging earlobes.
• Modern Minimalism: The clean lines and high-polish finish make them versatile enough for the office, yet bold enough for a night out.
• Waterproof Polish: Unlike cheap dupes that tarnish after a few wears, our PVD coating ensures this liquid shine lasts. Wear them in the shower, the pool, or the gym—they stay flawless.

Style Tip:

Mix Your Metals. Get both the Gold and Silver pairs. Wear one of each for an edgy, asymmetrical look, or stick to one metal for a clean "Clean Girl" aesthetic.

Enjoy Free Worldwide Shipping on ALL Orders. No minimum spend required.

Processing Time: 1-3 Business Days

Standard Shipping Times:  

US Delivery: 5-10 business days

International: 7-12 business days

Our waterproof jewelry is designed for your daily routine. Shower, workout, swim – it can handle it all without fading. We stand by this; that’s why we offer a Lifetime Color Warranty.  

If your jewelry ever loses color, kindly contact our customer support with a visible picture of your item. We've got you covered!

Please note that materials other than Stainless Steel do not go under the PVD coating process, which makes them not covered by the Color Warranty.

You may return or exchange items within 30 days from the delivery date. 

1. How to Initiate a Return

Contact Us First: To start a return, please email our support team at customersupport@luminova-jewelry.com with your order number and the reason for the return.

Unauthorized Returns: Please do not send items back without contacting us first, as we may not be able to process your refund.

Tracking Required: After shipping your return, please provide us with the tracking number so we can monitor its arrival.

2. Conditions for Returns & Exchanges

Items must be returned in their original condition: unused, undamaged, and in the original packaging.

Personalized Items: Engraved or custom-made jewelry cannot be returned unless there is a defect.

Shipping Costs: Unless the item is defective or we made an error, customers are responsible for the return shipping costs.  

3. Quality Guarantee (Defective/Damaged Items)

We take pride in our craftsmanship. If your item arrives damaged or has a manufacturing defect, please contact us immediately with clear photos or videos of the issue.

We will arrange for a free replacement or a full refund for any defective items reported within 30 days of receipt.

Note: Our stainless steel jewelry is waterproof and tarnish-resistant. However, proper care is recommended to maintain its shine indefinitely.

4. Refunds

Once we receive and inspect your return, we will notify you via email.

Approved refunds will be processed within 5 business days back to your original payment method.

Original Shipping Fees: Please note that original shipping fees (if any) are non-refundable. If you received free shipping, no shipping cost will be deducted from your refund.

5. Lost or Stolen Packages

In the rare event that your package is lost in transit (logistics tracking stops updating), we will send a free replacement immediately.

If the tracking shows "Delivered" but you claim non-receipt, please check your surroundings or contact the carrier. We offer a one-time replacement for such cases, but cannot offer cash refunds for packages marked as delivered.