Mneme Classic Chunky Hoops
Free standard shipping on ALL Orders
1-Year Color Warranty
Secure Payments
Materials
Shipping & Delivery
Enjoy Free Worldwide Shipping on ALL Orders. No minimum spend required.
Processing Time: 1-3 Business Days
Standard Shipping Times:
United Kingdom: 5-11 business days
Australia/Europe: 7-12 business days
United States/Canada: 7-15 business days
Japan / Korea: 5-7 business days
Rest of World: 7-20 business days
For remote areas, delivery may take up to 20-25 business days.
1-Year Color Warranty
Our waterproof jewelry is designed for your daily routine. Shower, workout, swim – it can handle it all without fading. We stand by this; that’s why we offer a 1-Year Color Warranty.
If your jewelry ever loses color, kindly contact our customer support with a visible picture of your item. We've got you covered!
Please note that materials other than Stainless Steel do not go under the PVD coating process, which makes them not covered by the Color Warranty.
Refund Policy
You may return or exchange items within 30 days from the delivery date.
1. How to Initiate a Return
Contact Us First: To start a return, please email our support team at customersupport@luminova-jewelry.com with your order number and the reason for the return.
Unauthorized Returns: Please do not send items back without contacting us first, as we may not be able to process your refund.
Tracking Required: After shipping your return, please provide us with the tracking number so we can monitor its arrival.
2. Conditions for Returns & Exchanges
Items must be returned in their original condition: unused, undamaged, and in the original packaging.
Personalized Items: Engraved or custom-made jewelry cannot be returned unless there is a defect.
Shipping Costs: Unless the item is defective or we made an error, customers are responsible for the return shipping costs.
3. Quality Guarantee (Defective/Damaged Items)
We take pride in our craftsmanship. If your item arrives damaged or has a manufacturing defect, please contact us immediately with clear photos or videos of the issue.
We will arrange for a free replacement or a full refund for any defective items reported within 30 days of receipt.
Note: Our stainless steel jewelry is waterproof and tarnish-resistant. However, proper care is recommended to maintain its shine indefinitely.
4. Refunds
Once we receive and inspect your return, we will notify you via email.
Approved refunds will be processed within 5 business days back to your original payment method.
Original Shipping Fees: Please note that original shipping fees (if any) are non-refundable. If you received free shipping, no shipping cost will be deducted from your refund.
5. Lost or Stolen Packages
In the rare event that your package is lost in transit (logistics tracking stops updating), we will send a free replacement immediately.
If the tracking shows "Delivered" but you claim non-receipt, please check your surroundings or contact the carrier. We offer a one-time replacement for such cases, but cannot offer cash refunds for packages marked as delivered.
Perfect Match
The "It-Girl" Hoops, Now in Two Iconic Sizes.
The Mneme Hoops are the ultimate wardrobe staple. Designed with a sleek tubular silhouette, these hoops deliver that high-end, bold gold look that frames your face perfectly. Whether you want a daily statement or a dramatic evening look, we have the size for you.
Choose Your Vibe (Size Guide):
-
Medium (40mm / 1.6"): The "Everyday Statement."
The Look: Big enough to be noticed, but classic enough for the office.
The Feel: At 8.3g, they have a nice quality feel without dragging your earlobe down. Perfect for all-day wear.
-
Large (65mm / 2.6"): The "Oversized Drama."
The Look: A true showstopper. These are extra-large hoops giving major "Main Character" energy (think J-Lo vibes).
The Feel: At 16.2g, these are substantial and weighted. They are designed for impact—perfect for a night out, a dinner date, or photoshoots where you want to turn heads.
Why you'll love them:
-
Waterproof Confidence: Made with PVD gold coating on stainless steel, they are sweat-proof and tarnish-resistant.
-
Secure Latch: Features a sturdy latch-back closure that clicks securely, holding these bold hoops safely in place.
-
Hypoallergenic: Safe for sensitive ears, no nickel, no green skin.
Style Tip:
Wear the Medium (40mm) with your hair down for a subtle peek-a-boo gold shine. Wear the Large (65mm) with a slicked-back ponytail to let the oversized silhouette take center stage.